ACMS Global Ltd is a company specialising in Call Monitoring Software. texis is a multilingual tool that converts voice calls into searchable text. It is the ultimate tool for FX and Stock Brokerage companies that monitor their outgoing calls. It saves time and money by first enhancing your Compliance capabilities & reducing the number of resources (staff) that are now having to listen in manually for the total duration of a call. texis uses Artificial Intelligence to accurately convert telephone conversations into text, then searches within the conversation, locates user defined keywords/phrases, and warns the call monitoring officers of the compliance team accordingly. texis follows MiFID’s II directive (2014/65/EU), which relates to monitoring telephone conversations and detecting behaviours that may be considered as compliance vulnerability or market abuse. texis can therefore help companies accurately and efficiently monitor all calls made between their agents/personnel and clients, ensuring that their modus operandi meets primarily the regulatory guidelines and your company’s marketing and ethical procedures.
