People Analytics & Insight Director, HMRC (Her Majesty’s Revenue & Customs), UK

Ian has over 30 years’ experience in data and analytics across a dozen industry sectors in UK public and private sector, making him one of the foremost experts in data-driven change. He joined HMRC in 2019, creating the People Analytics & Insight directorate to transform its employee engagement through more effective use of data, and to make HMRC a great place to work. In 2021, he published Data Strategy: from definition to execution, the most comprehensive guide to the end-to-end process of successfully embedding data and its exploitation into an organisation.