Presentations: Διαδικτυακά Εργαστήρια Framework for the Digital Transformation of Government Services

WORKSHOP DAY 1 (22/5/2023)

 User-Centered Design (UCD) & Service Design

Content Design

User Research (UR)

Interaction Design

 

WORKSHOP DAY 2 (23/5/2023)

Architecture and Infrastructure

 Service Development

Testing Process

Performance Framework (KPIs)